“CRC” errors during installation.
“CRC” errors during installation. PROBLEM:
During the installation of Voice Xpress 5, “CRC” error messages may occur
CAUSE:
These errors typically appear if your computer has multiple CD devices, such as CD-RW (rewritable) or DVD drives.
SOLUTION:
Voice Xpress can be installed successfully by copying the contents of the CD to your hard drive and installing the program from the hard drive.
Complete the following steps to install Voice Xpress from the hard drive:
- Insert the Voice Xpress CD into the CD-ROM (or DVD) drive.
- Create a new folder on your Windows desktop and name it Voice Xpress.
- Open Windows Explorer.
- View all of your drive letter designations by clicking the + sign to the left of the My Computer icon, or double-click the icon.
- Double-click the drive where the Voice Xpress CD is located. The drive letter (D:, for example) will be preceded by a small computer icon labeled VX5ADV.
- Copy everything on the CD to the Voice Xpress folder that you created on the desktop.
- When the contents of the CD are copied to the folder, remove the Voice Xpress CD from the drive.
- Open the Voice Xpress folder on your desktop and double-click setup.EXE to begin the installation.
- When the installation is complete, delete the Voice Xpress folder.
Note: It is not necessary to insert the CD into the CD-ROM drive to run Voice Xpress 5.0.
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