Troubleshooting audio and recognition
If your microphone is not on this list, Nuance cannot guarantee that it will work with Dragon for Mac. All iMac and MacBook computers have excellent built-in microphones. Nuance encourages users to dictate using the internal microphone where possible. USB devices must be plugged directly into your computer. USB hubs are not supported. To use a Bluetooth audio device, you must have a USB adapter (dongle). The audio quality of the built-in Bluetooth receiver is too low. Be aware that older devices, such as analog devices with two 1/8 inch jacks, are likely to cause more audio problems than an internal or USB device. No audio signal If Dragon is unable to hear you speak, try these steps to solve the problem. Check your microphone mode Make sure that your microphone is turned on . The microphone button in the Status Window should appear green ( ). If the button is red ( ), your microphone is off . Click the button to turn the microphone on. If the microphone button does not turn...