A problem has occurred (SMAPIRC = 215 already opened for connection to a speech engine). If this problem occurs again restart the User Wizard.
Problem:
When trying to use different features of IBM ViaVoice, one of the following error messages appear:
- “A problem has occurred (SMAPIRC = 215 already opened for connection to a speech engine). If this problem occurs again restart the User Wizard.”
- A Speech engine error occured. API =SmConnect; RC = 15; Additional Error code; -15
This error may also reference: RC = -4
Cause:
IBM ViaVoice uses the TCP/IP protocol as a communication link between its processes and the speech recognizer engine. This can happen if TCP/IP is not installed, or a Firewall application blocks ViaVoice from using it.
Solution:
If TCP/IP is not installed, please use the “Network Connections” or “Network” Control Panel to install it. The Windows CD may be required to complete the installation.
If a Firewall application is installed and is blocking the TCP/IP port, please refer to the Firewall’s User Manual for information on allowing programs access to this port. All of the ViaVoice programs (EXE files) that exist in the ViaVoice Installation Bin directory (C:\Program Files\ViaVoice\Bin – by default) must have access to the TCP/IP port in order for ViaVoice to function properly.
Comments